InventaCloud for Shopify
Inside Shopify, and in the reseller portal
Open InventaCloud from Apps in your Shopify admin to see whether your store is linked and to which InventaCloud account, and to link it if it isn’t yet. Choosing products and sending them happens in the InventaCloud reseller portal, where every send and update is started by you.
Pricing, and who it's for
The app is free to install and free to use. It sends products from suppliers who use InventaCloud into your store, so you need an InventaCloud reseller account — your supplier creates one when they invite you, at no cost to you.
Connecting your store
Install InventaCloud from the Shopify App Store (the reseller portal’s Shopify › Connections page links to it). Shopify shows you the permissions below, you approve, and you land on the reseller portal: sign in with your email and the code we send, and Connections offers to finish linking the store to your account — nothing to copy, paste or type. Already installed? Open InventaCloud from Apps in your Shopify admin to get back there.
What the app does
- Publishes products to your store from a catalog your supplier maintains — titles, descriptions, prices, images and inventory, mapped once.
- Puts new products on the sales channels you choose — your online store, and any other channel you select.
- Matches on SKU, so it updates instead of duplicating. Products you already have are recognised and updated in place rather than created again.
- Reads your store back so you can see which of your listings are covered by a catalog and which have been discontinued by the supplier.
Why "Active" isn't the whole story
Shopify keeps a product's status and its sales channels as two separate things. A product can be Active — ready to sell — and still belong to no channel at all, which means nobody can see it. That catches people out constantly, because Active reads like "live" everywhere in the Shopify admin.
InventaCloud sets both. You pick the status and the channels together when you set up a push, and products are added to those channels the first time we push them. After that the channels are yours: if you remove a product from a channel in Shopify, a later send or update won't quietly put it back.
Permissions, and why each one is needed
The app asks for the narrowest set of permissions that lets it do the job above.
- Products — create and update the products it publishes, and read them back to match on SKU.
- Inventory — set stock levels on the products it sends where you've chosen to track supplier stock.
- Locations — read your store's main location, so stock levels are sent to the right place.
- Sales channels — list your channels and put each new product on the ones you choose. Shopify doesn't add products created by an app to any channel by itself, so without this a product would be active but visible nowhere.
It does not read orders, customers, or payment information.
Your data
Store credentials are encrypted at rest and are never shown back to you or to anyone else after they're saved. Product data flows from your catalog into your store; we keep a record of what was sent and when, so a repeat send or update can tell what changed. See our privacy policy for the full detail.
Disconnecting
You can disconnect at any time, from either side — remove the connection in the InventaCloud reseller portal, or uninstall the app from Settings › Apps and sales channels in your Shopify admin.
Uninstalling does not delete your products. Everything already published stays exactly where it is, with its channels, edits and URLs intact. It simply stops receiving sends and updates from the portal.
Something not working?
Email [email protected] and tell us your store address and roughly when the problem started — that's usually enough for us to find it in Store activity.